If I were to ask you what the most soiled, least maintained carpets that we clean are, where do you think they would be located? Offices! Surprised? To be clear, I am not talking about a filthiness factor, just general soil and spots.
Many of you work in or manage an office. Look around at the carpet; are you pleased with what you see? We often hear complaints from frustrated people who work in offices that things are not as clean as they would like. Does it matter? Consider a few reasons why it should matter…
Your customers/clients/patients/etc. want a clean office! What do they see when they walk in and more importantly, what are they thinking? As humans, we are constantly picking up on nonverbal cues to understand the world around us. When we walk into a building we are immediately aware of, even if only subconsciously, the brightness or lack of light in the room, the colors on the walls and furniture, the decorating, the modernness or outdatedness of equipment, etc. We are also aware of how clean things are. The carpets and upholstery in your office or clinic may speak volumes about you before you even say a word. A clean office may ‘tell us’ that those in the building are more likely to be organized, reliable, and care. Dirty things ‘tell us’ that those in the facility may be less organized, not as dependable, and may not care for our concerns as well.
Your employees want a clean office! Do your employees show care and concern for the facility and it’s contents? Now, granted there is always going to be a variety of people with a variety of ideas in this regard, but, if things are not clean and maintained is there sufficient motivation to improve? Consider this: If you know that someone has just cleaned a floor are you more or less likely to be careful about keeping it clean? We may go out of our way not to leave footprints. Conversely, if the floor is clearly dirty, are you more or less likely to be careful on it? We may leave wet or dirty footprints and not even think about it. Although not an absolute, clean things are more likely to be maintained.
What about the environment that the staff is working in? Is it conducive to productive work or is it a distraction due to clutter and dirt? Does it lend itself to efficiency or to frustration? Is it healthy both mentally and physically? If your employees sense you care about them, they are more likely to care about what they do for you.
Whether we like it or not, clean spaces for work DO matter. Consider having your carpets and upholstery in your office cleaned and see what a difference it can make! Next time, we will share some tips on keeping things clean.